Privacy Policy

Last updated: February 14, 2026

1. Introduction

Mailblew ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email delivery platform, website, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and billing information
  • Phone number (optional)
  • Password (stored in encrypted form)

2.2 Email Data

When you use our Service to send emails, we process:

  • Sender and recipient email addresses
  • Email subject lines and content
  • Email metadata (timestamps, message IDs, delivery status)
  • Attachments (temporarily, for delivery purposes)

2.3 Usage Data

We automatically collect:

  • IP addresses and browser information
  • API usage logs and request data
  • Email engagement metrics (opens, clicks, bounces)
  • Device and platform information

2.4 Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and deliver your emails
  • Send you account-related notifications
  • Process billing and payments
  • Provide customer support
  • Monitor and prevent abuse, fraud, and spam
  • Generate aggregated, anonymized analytics
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who assist with infrastructure, payment processing, and analytics
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

We require all third-party service providers to respect the security of your data and treat it in accordance with applicable laws.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. Email content is retained temporarily for delivery and then deleted within 30 days. Email metadata and delivery logs are retained for up to 12 months for analytics and troubleshooting purposes.

You may request deletion of your data at any time by contacting us at privacy@mailblew.com.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS 1.2+) and at rest (AES-256)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with physical security measures

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise any of these rights, contact us at privacy@mailblew.com.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection regulations.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: