Security at Mailblew
Protecting your data is our top priority. We implement industry-leading security practices to keep your emails and information safe.
Encryption
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. API keys and credentials are stored using industry-standard hashing.
Infrastructure Security
Our infrastructure is hosted in secure, SOC 2 compliant data centers with redundant systems, automated backups, and multi-region availability.
Access Controls
Strict role-based access controls, multi-factor authentication, and API key management ensure only authorized access to your data.
Monitoring
24/7 infrastructure monitoring, automated threat detection, and real-time alerting systems protect against unauthorized access and anomalies.
Incident Response
Documented incident response procedures with defined escalation paths. Affected customers are notified within 72 hours of a confirmed breach.
Regular Audits
Regular security assessments, vulnerability scanning, and penetration testing to identify and address potential security issues.
DDoS Protection
Multi-layered DDoS protection with automated mitigation to ensure platform availability and protection against volumetric attacks.
Network Security
Firewalls, intrusion detection systems, and network segmentation protect our infrastructure from unauthorized access and threats.
Email Authentication
We support and implement industry-standard email authentication protocols:
- SPF (Sender Policy Framework): Validates that emails are sent from authorized servers
- DKIM (DomainKeys Identified Mail): Cryptographically signs emails to verify sender identity and message integrity
- DMARC (Domain-based Message Authentication): Provides instructions to receiving servers on how to handle authentication failures
Data Protection
- Email content is processed for delivery and not stored longer than necessary
- Customer data is logically separated and isolated
- Automated backups with encryption ensure data durability
- Secure deletion procedures when data is no longer needed
Compliance
Mailblew is committed to maintaining compliance with:
- GDPR: Full compliance with EU data protection regulations. See our GDPR Compliance page
- CAN-SPAM: Compliance with US email regulations
- IT Act, 2000: Compliance with Indian information technology regulations
- ISO 27001: Information security management practices aligned with ISO 27001
Responsible Disclosure
We value the security research community. If you discover a security vulnerability in our platform, please report it responsibly:
- Email: security@mailblew.com
We will acknowledge your report within 48 hours and work with you to understand and address the issue.
Contact
For security-related inquiries:
- Email: security@mailblew.com
- Phone: +91 8898 424444
- Address: Mumbai, India